BAWC provides the service of a full time, bi-lingual female adviser who delivers free, confidential, impartial and independent advice to its clients.
Our adviser is there to help people resolve their problems which can cover a broad range of areas. Advice is provided for people on wide-ranging issues including debt, benefits, employment, housing, consumer and many other matters. Although BAWC is an organisation which focuses mainly on assisting women our advice is available to everyone.
Advice is given on a one-to-one basis at the centre by an appointment system to make sure clients are dealt with effectively and with full confidentiality. Drop-in sessions are also available during the week for those who need instant advice. Benefit form filling facility is also offered at the centre and it is recommended by the advisor that appointments are made to access this service. This is to ensure that the appropriate time is allocated to deliver the advice and complete the forms.